Shipping policy

At Gemfora Jewelry, we are committed to delivering your order safely and as quickly as possible. This shipping policy explains our order processing times, delivery estimates, shipping costs, and tracking information to ensure a transparent shopping experience.

If you have any questions about shipping, please contact our support team.

Shipping Locations

Gemfora Jewelry currently ships to the following regions:

• United States
• Canada
• United Kingdom
• Germany
• Australia

We are working to expand shipping to additional international destinations.

Please note: We do not ship to P.O. Boxes or APO/FPO addresses.

Order Processing Time

All orders are processed within 5–7 business days after payment confirmation.

• Orders placed after 1:00 PM (EST) will be processed the next business day.
• Orders are not processed on Sundays or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking details.

Estimated Delivery Time

Delivery times depend on the destination country.

• United States: 5–7 business days
• Canada: 5–7 business days
• United Kingdom: 5–7 business days
• Germany: 5–7 business days
• Australia: 5–7 business days

Total delivery time = Processing time (5–7 days) + Shipping time

Please note that delays may occur due to customs clearance, weather conditions, or courier issues.

Shipping Costs

Gemfora Jewelry offers:

• Free Standard Shipping on orders over $80
• $8 Standard Shipping for orders below $80

Available shipping methods:

• Standard Shipping
• Express Shipping (cost calculated at checkout)

Shipping fees are automatically calculated at checkout based on your location and selected shipping method.

Shipping Carriers

We ship using trusted international carriers including:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

The shipping carrier is selected based on the destination and shipping option chosen during checkout.

Order Tracking

After your order is shipped, you will receive an email containing:

• Your tracking number
• A tracking link to monitor delivery status

Tracking information may take 24–48 hours to update after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or local fees, depending on your country's regulations.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Shipping Restrictions

Some products may not be eligible for international shipping due to local regulations or courier restrictions.

If shipping is unavailable for your location, you will be notified during checkout.

Contact Information

If you have questions regarding shipping or your order, please contact us.

GEMFORA
61, Gore Valley Trail
Brampton, Ontario
ON, L6P 2G8
Canada

Gemfora Canada
TEXT: +1 (437) 223-4200
Email:  info@gemfora.com

Business Address: 
GEMFORA
100 King St W,
Toronto,
ON, M5X 1A9
Canada

Gemfora Canada
TEXT:; +1(437) 600-4338
Email: info@gemfora.com

Manufacturing Unit:
GEMFORA
3RD FL Shop-330
Kedar Business Center
Surat, Gujarat, 395004
INDIA 

Contact

Gemfora INDIA
TEXT: +91 (951) 042-9906
Email:  info@gemfora.com

Customer Support Hours:
Monday – Saturday
9:00 AM – 6:00 PM

You will be answered by a robot on the website.
We aim to respond to all inquiries within 24–48 business hours.